All Systems Operational

AU Operational
90 days ago
99.98 % uptime
Today
Assai Web Operational
90 days ago
99.98 % uptime
Today
Assai Admin Operational
90 days ago
99.98 % uptime
Today
Assai Mobile Operational
90 days ago
99.98 % uptime
Today
RestAPI Operational
90 days ago
99.98 % uptime
Today
Assai Connect Operational
90 days ago
99.98 % uptime
Today
Assai Redline Operational
90 days ago
99.98 % uptime
Today
Brava Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
99.98 % uptime
Today
Assai Web Operational
90 days ago
99.98 % uptime
Today
Assai Admin Operational
90 days ago
99.98 % uptime
Today
Assai Mobile Operational
90 days ago
99.98 % uptime
Today
RestAPI Operational
90 days ago
99.98 % uptime
Today
Assai Connect Operational
90 days ago
99.98 % uptime
Today
Assai Redline Operational
90 days ago
99.98 % uptime
Today
Brava Operational
90 days ago
100.0 % uptime
Today
SG Operational
90 days ago
99.98 % uptime
Today
Assai Web Operational
90 days ago
99.98 % uptime
Today
Assai Admin Operational
90 days ago
99.98 % uptime
Today
Assai Mobile Operational
90 days ago
99.98 % uptime
Today
RestAPI Operational
90 days ago
99.98 % uptime
Today
Assai Connect Operational
90 days ago
99.98 % uptime
Today
Assai Redline Operational
90 days ago
99.98 % uptime
Today
Brava Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
99.98 % uptime
Today
Assai Web Operational
90 days ago
99.98 % uptime
Today
Assai Admin Operational
90 days ago
99.98 % uptime
Today
Assai Mobile Operational
90 days ago
100.0 % uptime
Today
RestAPI Operational
90 days ago
99.98 % uptime
Today
Assai Connect Operational
90 days ago
99.98 % uptime
Today
Assai Redline Operational
90 days ago
99.98 % uptime
Today
Brava Operational
90 days ago
100.0 % uptime
Today
ID Operational
90 days ago
99.98 % uptime
Today
Assai Web Operational
90 days ago
99.98 % uptime
Today
Assai Admin Operational
90 days ago
99.98 % uptime
Today
Assai Mobile Operational
90 days ago
99.98 % uptime
Today
RestAPI Operational
90 days ago
99.98 % uptime
Today
Assai Connect Operational
90 days ago
99.98 % uptime
Today
Assai Redline Operational
90 days ago
99.98 % uptime
Today
Brava Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Oracle Production Patching Dec 13, 2025 10:00-14:00 CET

We will be performing scheduled patching/maintenance and during this time, the application will be unavailable.

Please refrain from using the application during the maintenance window to avoid any data loss or disruption. This maintenance is necessary to ensure continued performance, reliability, and security of our services.

If the activity is completed earlier than expected, we will notify you immediately.

We apologize for any inconvenience this may cause and appreciate your understanding.

Thank you for your patience and support.

Posted on Dec 05, 2025 - 22:45 CET

Monthly Maintenance Window Dec 27, 2025 11:00-15:00 CET

We will be performing scheduled maintenance and during this time, the application will be unavailable.

Please refrain from using the application during the maintenance window to avoid any data loss or disruption. This maintenance is necessary to ensure continued performance, reliability, and security of our services.

If the activity is completed earlier than expected, we will notify you immediately.

We apologize for any inconvenience this may cause and appreciate your understanding.

Thank you for your patience and support.

Posted on Nov 20, 2025 - 16:10 CET
Dec 8, 2025

No incidents reported today.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Completed - The scheduled maintenance has been completed.
Nov 27, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 20:00 CET
Scheduled - We will be implementing an emergency patch tomorrow to resolve the issue with the widget, which was incorrectly compiled against Oracle Java 25 instead of OpenJDK 21. This mismatch caused the widget to display the wrong Java version during download.

The patch will recompile the widget with the correct Java version and ensure consistent behavior for all users. There is no change in functionality. However, after the patch, users will need to update their widget to ensure proper operation. Version 4.0.0.11 (delivered via the patch) will become the minimum required version for use with Platform 12.0 moving forward.

For any questions, please reach out to Assai Customer Support.

Nov 26, 15:29 CET
Completed - The scheduled maintenance has been completed.
Nov 27, 16:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 14:30 CET
Scheduled - We will be implementing an emergency patch tomorrow to resolve the issue with the widget, which was incorrectly compiled against Oracle Java 25 instead of OpenJDK 21. This mismatch caused the widget to display the wrong Java version during download.

The patch will recompile the widget with the correct Java version and ensure consistent behavior for all users. There is no change in functionality. However, after the patch, users will need to update their widget to ensure proper operation. Version 4.0.0.11 (delivered via the patch) will become the minimum required version for use with Platform 12.0 moving forward.

For any questions, please reach out to Assai Customer Support.

Nov 26, 15:29 CET
Completed - The scheduled maintenance has been completed.
Nov 27, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 14:00 CET
Scheduled - We will be implementing an emergency patch tomorrow to resolve the issue with the widget, which was incorrectly compiled against Oracle Java 25 instead of OpenJDK 21. This mismatch caused the widget to display the wrong Java version during download.

The patch will recompile the widget with the correct Java version and ensure consistent behavior for all users. There is no change in functionality. However, after the patch, users will need to update their widget to ensure proper operation. Version 4.0.0.11 (delivered via the patch) will become the minimum required version for use with Platform 12.0 moving forward.

For any questions, please reach out to Assai Customer Support.

Nov 26, 15:27 CET
Completed - The scheduled maintenance has been completed.
Nov 27, 14:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 13:00 CET
Scheduled - We will be implementing an emergency patch tomorrow to resolve the issue with the widget, which was incorrectly compiled against Oracle Java 25 instead of OpenJDK 21. This mismatch caused the widget to display the wrong Java version during download.

The patch will recompile the widget with the correct Java version and ensure consistent behavior for all users. There is no change in functionality. However, after the patch, users will need to update their widget to ensure proper operation. Version 4.0.0.11 (delivered via the patch) will become the minimum required version for use with Platform 12.0 moving forward.

For any questions, please reach out to Assai Customer Support.

Nov 26, 15:26 CET
Completed - The scheduled maintenance has been completed.
Nov 27, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 08:00 CET
Scheduled - We will be implementing an emergency patch tomorrow to resolve the issue with the widget, which was incorrectly compiled against Oracle Java 25 instead of OpenJDK 21. This mismatch caused the widget to display the wrong Java version during download.

The patch will recompile the widget with the correct Java version and ensure consistent behavior for all users. There is no change in functionality. However, after the patch, users will need to update their widget to ensure proper operation. Version 4.0.0.11 (delivered via the patch) will become the minimum required version for use with Platform 12.0 moving forward.

For any questions, please reach out to Assai Customer Support.

Nov 26, 15:25 CET
Nov 26, 2025

No incidents reported.

Nov 25, 2025
Resolved - Dear Customers,

The emergency fix has now been rolled out to all instances, resolving the issue with downloading comment files. As a result, this incident has been marked as resolved. For any questions or further support, please contact Assai Customer Support.

Nov 25, 10:37 CET
Identified - Following the 12.0 release, some users reported an issue where they were unable to download the Comment file in Assai admin. The Assai team has proactively investigated this matter, and a fix will be deployed through an emergency patch on 25 November 2025 across all instances.

Please note that no downtime is expected. This status page incident will be marked as resolved once the patch has been successfully rolled out.

If you have any outstanding questions, please contact Assai Customer Support.

Thank you for your patience.

Nov 24, 15:18 CET
Nov 24, 2025