All Systems Operational

AU Operational
Assai Web Operational
Assai Admin Operational
Assai Mobile Operational
RestAPI Operational
Assai Connect Operational
Assai Redline Operational
Brava Operational
Viewport Operational
ReView Operational
EU Operational
Assai Web Operational
Assai Admin Operational
Assai Mobile Operational
RestAPI Operational
Assai Connect Operational
Assai Redline Operational
Brava Operational
Viewport Operational
ReView Operational
SG Operational
Assai Web Operational
Assai Admin Operational
Assai Mobile Operational
RestAPI Operational
Assai Connect Operational
Assai Redline Operational
Brava Operational
Viewport Operational
ReView Operational
US Operational
Assai Web Operational
Assai Admin Operational
Assai Mobile Operational
RestAPI Operational
Assai Connect Operational
Assai Redline Operational
Brava Operational
Viewport Operational
ReView Operational
ID Operational
Assai Web Operational
Assai Admin Operational
Assai Mobile Operational
RestAPI Operational
Assai Connect Operational
Assai Redline Operational
Brava Operational
Viewport Operational
ReView Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Monthly Maintenance Window Nov 28, 2026 11:00-15:00 CET

We will be performing scheduled maintenance and during this time, the application will be unavailable.

Please refrain from using the application during the maintenance window to avoid any data loss or disruption. This maintenance is necessary to ensure continued performance, reliability, and security of our services.

If the activity is completed earlier than expected, we will notify you immediately.

We apologize for any inconvenience this may cause and appreciate your understanding.

Thank you for your patience and support.

Posted on Sep 28, 2026 - 15:37 CEST

Monthly Maintenance Window Dec 26, 2026 11:00-15:00 CET

We will be performing scheduled maintenance and during this time, the application will be unavailable.

Please refrain from using the application during the maintenance window to avoid any data loss or disruption. This maintenance is necessary to ensure continued performance, reliability, and security of our services.

If the activity is completed earlier than expected, we will notify you immediately.

We apologize for any inconvenience this may cause and appreciate your understanding.

Thank you for your patience and support.

Posted on Sep 28, 2026 - 15:39 CEST

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

Resolved - Dear Customers,

With the roll out of 12.3.1.96 has been rolled our successfully to remediate this issues across all instances. Thus, we are closing this incindet notifiction.

Should you have any further questions regarding this issue, please do not hesitate to contact Assai Customer support.

Nov 10, 06:22 CET
Identified - Dear Customers,

We’ve found an issue where metadata is not copied to the target project when using handover. Please don’t use this feature until a fix is released. We’re already working on a patch and expect to ship it shortly. We apologize for the inconvenience and will let you know as soon as handover is working correctly again.

For any questions, please connect with Assai Customer Support.

Regards
Assai Team

Nov 3, 17:14 CET
Completed - The scheduled maintenance has been completed.
Nov 10, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 20:00 CET
Scheduled - We will be deploying emergency patch 12.3.1.96 across all instances on 9 November to remediate an issue affecting the Handover functionality, where metadata is not copied to the target project during the handover process.

During the deployment window, the system will be temporarily unavailable. We recommend avoiding handover activities until the maintenance has been completed.

We apologize for any inconvenience and appreciate your understanding. If you have any questions, please contact Assai Customer Support.

Nov 5, 14:17 CET

Nov 9, 2026

Completed - The scheduled maintenance has been completed.
Nov 9, 20:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 14:30 CET
Scheduled - We will be deploying emergency patch 12.3.1.96 across all instances on 9 November to remediate an issue affecting the Handover functionality, where metadata is not copied to the target project during the handover process.

During the deployment window, the system will be temporarily unavailable. We recommend avoiding handover activities until the maintenance has been completed.

We apologize for any inconvenience and appreciate your understanding. If you have any questions, please contact Assai Customer Support.

Nov 5, 14:19 CET
Completed - The scheduled maintenance has been completed.
Nov 9, 20:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 14:00 CET
Scheduled - We will be deploying emergency patch 12.3.1.96 across all instances on 9 November to remediate an issue affecting the Handover functionality, where metadata is not copied to the target project during the handover process.

During the deployment window, the system will be temporarily unavailable. We recommend avoiding handover activities until the maintenance has been completed.

We apologize for any inconvenience and appreciate your understanding. If you have any questions, please contact Assai Customer Support.

Nov 5, 14:21 CET
Completed - The scheduled maintenance has been completed.
Nov 9, 14:04 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 13:00 CET
Scheduled - We will be deploying emergency patch 12.3.1.96 across all instances on 9 November to remediate an issue affecting the Handover functionality, where metadata is not copied to the target project during the handover process.

During the deployment window, the system will be temporarily unavailable. We recommend avoiding handover activities until the maintenance has been completed.

We apologize for any inconvenience and appreciate your understanding. If you have any questions, please contact Assai Customer Support.

Nov 5, 14:20 CET
Completed - The scheduled maintenance has been completed.
Nov 9, 09:18 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 08:00 CET
Scheduled - We will be deploying emergency patch 12.3.1.96 across all instances on 9 November to remediate an issue affecting the Handover functionality, where metadata is not copied to the target project during the handover process.

During the deployment window, the system will be temporarily unavailable. We recommend avoiding handover activities until the maintenance has been completed.

We apologize for any inconvenience and appreciate your understanding. If you have any questions, please contact Assai Customer Support.

Nov 5, 14:18 CET

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Nov 2, 2026

Completed - The scheduled maintenance has been completed.
Nov 2, 20:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 20:00 CET
Scheduled - We will be deploying emergency patch 12.3.1.95 across all instances to remediate an issue affecting Internal Transmittals. During the deployment window, the system will be temporarily unavailable.

We apologize for any inconvenience this may cause and appreciate your understanding as we implement this corrective update. If you have any questions or concerns, please contact Assai Customer Support.

Oct 29, 12:57 CET
Completed - The scheduled maintenance has been completed.
Nov 2, 08:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 08:00 CET
Scheduled - We will be deploying emergency patch 12.3.1.95 across all instances to remediate an issue affecting Internal Transmittals. During the deployment window, the system will be temporarily unavailable.

We apologize for any inconvenience this may cause and appreciate your understanding as we implement this corrective update. If you have any questions or concerns, please contact Assai Customer Support.

Oct 29, 12:56 CET

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Completed - The scheduled maintenance has been completed.
Oct 29, 14:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 14:00 CET
Scheduled - We will be deploying emergency patch 12.3.1.95 across all instances to remediate an issue affecting Internal Transmittals. During the deployment window, the system will be temporarily unavailable.

We apologize for any inconvenience this may cause and appreciate your understanding as we implement this corrective update. If you have any questions or concerns, please contact Assai Customer Support.

Oct 29, 12:54 CET