Resolved
Dear Customers,
With the roll out of 12.3.1.96 has been rolled our successfully to remediate this issues across all instances. Thus, we are closing this incindet notifiction.
Should you have any further questions regarding this issue, please do not hesitate to contact Assai Customer support.
Posted Nov 10, 2026 - 06:22 CET
Identified
Dear Customers,
We’ve found an issue where metadata is not copied to the target project when using handover. Please don’t use this feature until a fix is released. We’re already working on a patch and expect to ship it shortly. We apologize for the inconvenience and will let you know as soon as handover is working correctly again.
For any questions, please connect with Assai Customer Support.
Regards
Assai Team
Posted Nov 03, 2026 - 17:14 CET
This incident affected: EU (Assai Web, Assai Admin, Assai Mobile, RestAPI, Assai Connect, Assai Redline, Brava, Viewport, ReView), SG (Assai Web, Assai Admin, Assai Mobile, RestAPI, Assai Connect, Assai Redline, Brava, Viewport, ReView), US (Assai Web, Assai Admin, Assai Mobile, RestAPI, Assai Connect, Assai Redline, Brava, Viewport, ReView), AU (Assai Web, Assai Admin, Assai Mobile, RestAPI, Assai Connect, Assai Redline, Brava, Viewport, ReView), and ID (Assai Web, Assai Admin, Assai Mobile, RestAPI, Assai Connect, Assai Redline, Brava, Viewport, ReView).